Our service includes creating and sending a cancellation letter for subscriptions and contracts on your behalf. More information about us and what we do can be found on our 'About us' page.

byMétis Cancellations helps you terminate subscriptions or contracts by creating and sending cancellation letters on your behalf to the companies you wish to cancel a subscription or contract with. You provide us with the necessary information, we create the cancellation letter, and you can either use the letter for free or have it created, printed, and sent by us for a flat fee of 32 euro.

We charge a flat rate of 32 euro for creating, printing, and sending your cancellation letter.

No, the cancellation letter will be sent directly to the company you wish to cancel the subscription or contract with. However, upon request, we can send you a digital copy of the cancellation letter by email. More information on this can be found in the next question.

Yes, a copy of the cancellation letter is included in the confirmation email you receive shortly after using our service. Check your spam folder if you can't find the email immediately. If you would like an additional copy, please send an email to support@bymetis-ie.com and we will gladly send you a copy of the cancellation letter free of charge.

Yes, as soon as we receive your order, we take care of the shipping.

Send us a message to support@bymetis-ie.com and we will correct the error. If the letter has already been sent, we will send you a new cancellation letter free of charge to the relevant company.

We have gathered the data of all companies and check them regularly. If you find an error, please let us know.

Yes, byMétis Cancellations supports you in canceling various subscriptions and contracts. Regardless of the industry or type of service, we are happy to help.

Send your question by email to support@bymetis-ie.com and we will try to respond within 3 business days.

We greatly appreciate feedback from our customers. You can share your experiences via support@bymetis-ie.com.

No, byMétis Cancellations operates completely independently and has no partnerships with the companies we send cancellation letters to on your behalf. Our service is designed to send your cancellations legally and directly on your behalf to the respective companies.

You will receive the invoice by email, 14 days after sending the cancellation letter, with a payment term of 14 days.

Payment is possible via through the link in our invoice email.

Yes, for installment payments you can contact us at support@bymetis-ie.com. We will check the options for a suitable payment arrangement that fits your situation together with you.

After we have printed and sent your cancellation letter, it can take a few days to weeks depending on the postal service and the destination country for it to reach the organization.

From experience, we know that companies usually respond within thirty days to confirm whether the cancellation was successful or if further information is required. Our role is to ensure that your letter is carefully created and sent. For questions about processing after sending, we recommend contacting the respective company directly. They can give you the latest status of your cancellation request.

In most cases, this is not necessary. Once we have sent your cancellation letter, it is considered a valid cancellation.

Yes, if you choose to have your cancellation letter sent by us, it will be immediately printed, stamped, and sent to the organization.

Since our process is fully automated, cancellation letters that have been created and sent cannot be canceled or withdrawn. At the time of your request, byMétis Cancellations has already provided the service by carefully creating and sending the letter. If you still wish to cancel the cancellation after sending, we recommend contacting the company to which the letter was sent directly. They are the only party that can possibly take action to accommodate your request.

If your cancellation is unexpectedly not recognized, it is advisable to contact the relevant organization directly for clarity. They can explain why your cancellation request was not accepted. Please note that our role is limited to supporting you with the creation and sending of the cancellation letter; after that, the responsibility for processing lies with the respective organization. Unfortunately, we cannot provide insights into the further processes at the organization itself.

The best way to reach us is via email. Send an email to support@bymetis-ie.com for all your questions. We usually respond within 3 business days.

Yes, we are available for written correspondence. Please send your letters to the address below. Note that this address is for mail only and not suitable for personal visits.

Yes, our company is registered in the Netherlands under Chamber of Commerce number: 91200725. This registration confirms our official status and our business presence, not only in the Netherlands but also for serving customers outside the Netherlands.

At byMétis Cancellations we have chosen to conduct all our customer communications via email and post. This helps us to assess and respond to questions and requests efficiently and thoroughly. Email allows us to carefully document each inquiry and provide comprehensive answers, contributing to better and faster service. We understand that this may cause inconvenience for customers who prefer telephone contact, but this method ensures that we can offer you the best possible service. We thank you for your understanding and kindly request that you contact us via email at support@bymetis-ie.com or by post to Geurdeland 17 G, 6673DR, Andelst.