Welcome to our contact page!

At byMétis Cancellations, we have learned that communication via email is the most efficient and effective way to get in touch with our customers. It allows us to carefully examine and answer each question thoroughly. Therefore, we encourage you to contact us via email for all your questions or comments.

You can contact us via the following email address: support@bymetis-ie.com. We aim to respond to your query within 3 working days.

While we understand that some customers prefer to contact us by phone, we would like to inform you that byMétis Cancellations is currently not available by phone. Our phone number is not available for customer service, as we have chosen communication via email and post to ensure the most efficient handling of questions and requests. We appreciate your understanding and kindly ask you not to search for or use phone numbers to contact byMétis Cancellations. If you wish to reach us, please contact us by email or in writing.

If you prefer to send your query by post, please address your letters to the address below. Please note that this address is for postal correspondence only and is not suitable for personal visits.

Written contact:

byMétis Cancellations

Geurdeland 17 G, 6673DR, Andelst

Many frequently asked questions are already answered in our FAQ, which you can find at bymetis-ie.com/faq. We recommend consulting this page before contacting us.

Thank you for your understanding, and we look forward to contacting you by email or in writing!